Support Center
How Can We Help You?
Welcome to our Support Center! Find answers to common questions and get help with our AI Image Carousel platform.
Frequently Asked Questions
How do I generate AI images?
Navigate to the Dashboard, enter your prompt, select an AI model, and click "Generate". You'll need tokens to generate images, which you can purchase in the Token Wallet.
What AI models are available?
We offer multiple AI models including OpenAI DALL-E, Google Vertex AI, Stability AI, Leonardo AI, Replicate, and more. Each model has different strengths and token costs.
How does the token system work?
Tokens are our virtual currency used to pay for AI image generation. Different models and image sizes cost different amounts of tokens. You can purchase tokens in the Token Wallet.
Can I share my generated images?
Yes! Use our Social Feed to share your creations, like others' work, and follow your favorite creators. You can also view all public images in the Gallery.
What if my image generation fails?
If generation fails due to technical issues, your tokens are automatically refunded. If you experience repeated failures, please contact our support team.
How do I get a refund?
Refunds are available for technical errors and billing issues. Please see our Delivery & Returns policy for detailed information about refund eligibility.
Quick Links
Still Need Help?
Can't find what you're looking for? Our support team is here to help!
Email: support@imgcarousel.com
Response Time: Usually within 24 hours
Please include your account email and a detailed description of your issue for faster assistance.